Terms of Service
Last updated: July 9, 2026
These Terms of Service ("Terms") govern access to and use of CheckIn Eagle — the web admin console, visitor kiosk (web and Android), and mobile app (together, the "Service"). By creating an organization, signing in as an administrator, or checking in as a visitor, you agree to these Terms.
1. Who These Terms Apply To
CheckIn Eagle is offered to organizations ("Customers") that register to manage their own visitor reception. Within a Customer's organization, people may hold different roles: administrators (who configure the organization and view visitor logs), receptionists (who assist walk-in visitors), and visitors or couriers (who check in at a kiosk without creating an account).
2. Accounts and Organizations
An administrator account is tied to one organization. You're responsible for keeping your login credentials confidential and for all activity under your account. Organizations are responsible for the accuracy of the branding, settings, and visitor information they configure, and for managing who on their team has administrator or receptionist access.
3. Acceptable Use
- Don't use the Service for any unlawful purpose, or to collect information about visitors beyond what's needed to manage your reception.
- Don't attempt to access another organization's data, kiosks, or accounts.
- Don't circumvent, disable, or interfere with identity verification (one-time codes), kiosk pairing, or other security features.
- Don't use the Service to harass, defame, or discriminate against visitors or staff.
4. Visitor Data Responsibility
As between CheckIn Eagle and a Customer, the Customer determines what visitor information is collected at their kiosk and why (for example, to meet their own site-safety or compliance needs). CheckIn Eagle acts as a service provider that stores and processes this information on the Customer's behalf. Customers are responsible for having a lawful basis to collect visitor information and for responding to visitor requests about their own data, consistent with our Privacy Policy.
5. Availability and Changes to the Service
CheckIn Eagle is provided on an "as is" and "as available" basis. We may add, change, or remove features, and we'll try to keep the Service available, but we don't guarantee uninterrupted access. We recommend organizations keep a manual fallback process for reception in case a kiosk is temporarily unavailable.
6. Limitation of Liability
To the fullest extent permitted by law, CheckIn Eagle is not liable for indirect, incidental, or consequential damages arising from use of the Service, including any reliance on visitor logs, notifications, or kiosk availability for safety or security purposes.
7. Termination
An organization may stop using the Service at any time. We may suspend or terminate access to the Service for accounts that violate these Terms, including attempts to access data outside an organization's own account.
8. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date above.
9. Contact Us
Questions about these Terms can be sent to help.fraseryouthcoding@gmail.com.